Customer results
Our customers are getting recommended by AI. Here's the proof.
Every week we ask ChatGPT, Perplexity, Gemini and Claude the questions our customers' buyers ask, and record which businesses they name. Below: the latest wins, the running total, results by business, and owners in their own words.
Questions our customers have won
since they started using the AI Visibility Tracker
Latest win Nov 13
- Sep 23
“Best black car services for a ride to airport?”
Now names: Black car service, Midwest US
- Sep 23
“Which handymen in offer TV mounting and wall installation services?”
Now names: Handyman, Mountain West US - Sep 23
“What companies in install storm doors and sliding patio doors?”
Now names: Handyman, Mountain West US - Sep 23
“How much does a black car service from to typically cost?”
Now names: Black car service, Midwest US - Sep 22
“Where can I buy a TK1 kayak in , and what are the local warranty and support options?”
Now names: Kayak retailer, Australia - Sep 22
“Who are the top homeschooling coaches in that work with high school students?”
Now names: Homeschooling coach, US
Real entries from the Tracker's weekly checks. The logos are the engines that now name the business; greyed out means that engine doesn't yet. Place names blacked out so the businesses stay private.
690+
buyer questions where AI now names one of our customers
Across 55 businesses, from four AI engines, checked every week. Our staff's sites are left out.
Customer wins over time
Our customers have won 779 AI recommendations in 17 weeks
Each time ChatGPT, Perplexity, Gemini or Claude names one of our customers' businesses for a buyer question it didn't name them for before, we log a win. The line adds up every customer's wins, week by week. Our own sites are left out.
AI recommendations won by our customers
Running total across all customer businesses, by week
Recorded from Perplexity (524), Gemini (390), Claude (247) and ChatGPT (182). One win can come from more than one engine.
Results by business
Who AI is recommending now
Before people hire someone, they ask AI questions like “who's the best charter bus company for a school trip?” Each question AI answers by naming one of these businesses, or pointing to its page, is a buyer being sent their way. The big number is how many different buyer questions that now happens on. 9 customers, names removed.
Real estate brokerage
Central America
66buyer questions
18 named after a new pageTracked for 13 weeksCharter bus company
US and Canada
43buyer questions
1 named after a new pageTracked for 19 weeksShort-term rental consultant
California
38buyer questions
–Tracked for 19 weeksBusiness coach
United States
22buyer questions
6 named after a new pageTracked for 15 weeksKayak school
Australia
21buyer questions
1 named after a new pageTracked for 10 weeksEarly learning centres
Australia
18buyer questions
–Tracked for 16 weeksMortgage broker
Western Canada
10buyer questions
–Tracked for 18 weeksVehicle wrap and signage shop
Australia
9buyer questions
–Tracked for 12 weeksTrauma therapist
United States
7buyer questions
2 named after a new pageTracked for 18 weeks
Source: the Tracker's weekly checks, as of Nov 13. These are our strongest accounts, not a typical one. Across every business with a win, the middle one is named for about 6 questions, and some subscribers have none yet.
The strict count
Published, then recommended
Our customers track more than 1040 of their pages with us. Most are pages they already had. 299 were written in the Tracker: 282 new pages and 17 rewrites of existing ones.
This chart is the strict count: the 94 pages that went live after the business started with us, where we know both the day the page went up and the day AI first named the business for the question it answers. None are rewrites, and all but 4 were written in the Tracker.
50 of 94
named within a week of going live
When AI first named the business, after the page went live
- Day 14
- Days 2 to 32
- Days 4 to 744
- Week 219
- Weeks 3 to 416
- Later9
Typical: 4.7 days. Orange bars are within a week of going live.
94 pages across 23 businesses. Counts only pages published after the business started tracking. Pages that were already up and got named later are left out, however long they had been live.
Customer stories
In their words
Three customers on what changed, each with a screenshot of the result.
Glenn Orloff, Metropolitan Shuttle
charter bus rentals, AI Visibility Tracker + cohort
“I can't believe it Malik, but in two days, my pricing pages I made using your method were already ranked #1, and I was showing up in Google's AI overview.”
Said on a cohort call.
- Before
- Runs a national charter bus company and had never touched AI search.
- What they did
- Reworked his pricing page over one weekend.
- Result
- Two days later, Google's AI Overview was quoting it to people asking what a charter bus costs. He's since gone from zero to almost 200 leads a month from AI.
Mark Barclay, SynaBot.ai
AI assistants for small business, AI Visibility Tracker
“Looks like AI is starting to notice my website. What's really interesting is it's picking up exactly what the website is about!”
After his first appearance in Google's AI Overviews.
- Before
- Builds AI assistants for small businesses, a crowded space where AI wasn't mentioning him at all.
- What they did
- Worked through the fixes the AI Visibility Tracker flagged on his site.
- Result
- About three weeks later, AI started citing him. Google's AI Overview now describes his product and plans from his own site.
Anna Elmore, Goddess Gear
natural-fiber clothing sold at Colorado farmers markets, The Playbook + cohort
“I've gotten several orders in the last week from the East Coast, which is not normal. It makes me think maybe people are finding me through a little bit of this already.”
Said on a check-in call, after her first topic cluster reached Google's AI Overview.
- Before
- Sells natural-fiber clothing at Colorado farmers markets. By her own account, not very tech savvy, and she'd only written four blog posts because picking topics drove her crazy.
- What they did
- Wrote her first group of pages using the Playbook.
- Result
- About two weeks in, she started getting orders from the East Coast, where she'd never sold before.
Testimonials
What other customers say
“I've also started getting clients who say AI recommended me. While I have done a lot of AI visibility work myself, I've definitely seen the uptick in referrals since I've added those blog pages.”
Registered Psychotherapist, Ontario
“The tracker caught the Gemini pickup before we'd have noticed it ourselves. This is a very useful tool, even for just the visibility alone.”
Mike, HomeHappy
“I love the tool it's so helpful! Making content has been a challenge but your tool makes it so easy to figure out what I should make next that people actually want to see. It's truly an amazing tool!”
Lea Dawn, Relationship Coach
Where the method came from
It started on one site of mine
The method behind the Tracker came out of BakingSubs, a solo site in about the most ordinary niche there is: what to use instead of an ingredient. No brand, no audience, no ad budget.
- times named by Copilot
- 340,000+
- times named by Copilot
- pages getting cited
- 160+
- pages getting cited
- daily Google clicks
- 5,000+
- daily Google clicks
- spent on ads to get there
- $0
- spent on ads to get there
BakingSubs' own numbers. Not a customer average.
Your turn
See which questions AI answers without you
The free check asks the engines eight of your buyers' questions and shows you who they name instead.